No need for mixed feelings about Family-Centered Care

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In the first episode of our podcast on audiology, Dr. Christine Jones, VP Audiology at Phonak US, talks to Louise Hickson, Professor of Audiology at University of Queensland in Brisbane, Australia, and chair of the Phonak Family-Centered Care expert circle. Having researched the role of the family in hearing healthcare for many years, Louise knows: the involvement and support of families is critical for the successful management of hearing loss.

Comments (2)

The Audiologist

Hello Linda, thank you for your feedback! We are happy to hear that you see FCC as key in hearing care, too. For all who would like to dive a little deeper into the ABCs on FCC, we have gathered a number of guides, studies, videos and further materials to support you in implementing FCC in your practice:


As a primary caregiver of a loved one (94yrs old) who needed hearing assistance, I understand the value and importance of having a loved one accompany them when speaking with the professional. My husband is Board Certified with Phonak and he always encourages family members/caregivers to accompany the patient. Involving the loved ones family/friend/caregiver is imperative.

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